DESK YOGI PRIVACY POLICY
Date Last Modified: May 25, 2018
At Desk Yogi, LLC (“Desk Yogi”) we understand that privacy is important, and we are committed to protecting your privacy rights (“Policy”). We use the information we collect about you to process orders, to improve the content of the Website and to provide a more personalized experience. We may also use it to periodically inform you about changes on our Website and new products and services. We do not sell, trade or rent your personal information to others.
This Policy applies to all of the products, services and websites offered by Desk Yogi, the mobile or tablet versions thereof, any Desk Yogi software, and any applications created by Desk Yogi whether available through a social networking site or its subsidiaries or affiliated companies (collectively, the “Service”).
If you have any questions about this Policy, please feel free to contact us at [email protected]
By using the Service, you consent to the collection and use of your personal information as outlined in this Policy. As this Policy may be amended from time to time, you should visit this page periodically to review any changes to the Policy. Through your continued use of the Website after changes are made to the Policy, you accept the Policy as modified.
1. Your Privacy Settings
Through the Desk Yogi Platform, we enable you, if you wish, to share information with others, as this is an important motivator to achieve health and wellness goals. You can use the privacy settings within your Desk Yogi Profile to control which information about you is shared with others.
2. What Data We Collect and How We Use It
2.1 Data you provide.
When you sign up for a Desk Yogi account, we ask you for personal information (such as your name, e-mail address and an account password and may require your date of birth, gender, mailing and billing address, and zip code). At the time you register as a member or during your free trial period, we also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other Desk Yogi services or third parties in order to provide you with a better experience and to improve the quality of our services.
We make your profile available to other users according to the privacy settings you set for yourself as part of your profile. This may include activity and progress on the site, such as completion of challenges, ranking on leaderboards, and achievements, as well as the ability to send and receive messages from others. Your user name will be identified to us and to any recipient of messages you send through the Service.
We also use your name, e-mail address and other information on our system to notify you of new product releases, service notifications, events, and to solicit your feedback and input. We may also use your information, or a portion thereof, to send you marketing materials and/or Desk Yogi newsletters or other information Desk Yogi thinks you may need, unless you notify Desk Yogi that you do not wish to receive such materials. Please contact us to request that you not be sent any or all of such information.
| Account Data |
In order to access Desk Yogi content, you need to create a user account. When you create or update your account, we collect and store the data you provide, like your name, email address, password, and assign you a unique identifying number (“Account Data”). |
| Profile Data |
You can also choose to provide profile information like a photo. Your Profile Data will be publicly viewable by other members. |
| Shared Content |
Parts of the Services let you interact with other users or share content publicly, including by posting comments or liking a course page, asking or answering questions, sending messages to group members, or sharing on third party services. Such shared content may be publicly viewable by others depending on where it is posted. |
| Video Views Data |
When you watch videos in our site, we collect certain data including which videos and series you’ve started and completed, in order to show your achievements in your personal statistics dashboard and your Group Leaderboard if you are a member of a Group. |
| Payment Data |
If you make purchases, we collect certain data about your purchase (such as your name and zip code) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing partners, including your name, credit card information, billing address, and zip code. For security, Desk Yogi LLC does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. |
| Data About Your Accounts on Other Services |
We may obtain certain information through your social media or other online accounts if they are connected to your Desk Yogi account. If you login to Desk Yogi via Facebook, Google, LinkedIn, Single Sign On or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, work location. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. |
| Sweepstakes, Promotions, and Surveys |
We may invite you to complete a survey or participate in a promotion (like a contest, sweepstakes, or challenge), either through the Services or a third-party platform. If you participate, we will collect and store the data you provide as part of participating, such as your name and email address. That data is subject to this Privacy Policy unless otherwise stated in the official rules of the promotion or in another privacy policy. The data collected will be used to administer the promotion or survey, including for notifying winners and distributing rewards. To receive a reward, you may be required to allow us to post some of your information publicly (like on a winner’s page). Where we use a third-party platform to administer a survey or promotion, the third party’s privacy policy will apply. |
| Communications and Support |
If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. |
The data listed above is stored by us and associated with your account.
2.2 Data We Collect through Automated Means
When you access the Desk Yogi services, we collect certain data by automated means, including:
| System Data |
Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”) |
| Usage Data |
Usage statistics about your interactions with the Services, including videos accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, date and time, and other data regarding your use of the Services (“Usage Data”). |
| Approximate Geographic Data |
An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. |
The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Desk Yogi Cookies” section below. It is stored by us and associated with your account.
3. How We Get Data About You
We use tools like cookies, web beacons, analytics services, and advertising providers to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.
3.1 Desk Yogi Cookies.
When you visit Desk Yogi, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our Service by storing user preferences and tracking user trends. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Desk Yogi features and services may not function properly if your cookies are disabled. Cookies collect the date and time of your visit and your registration information.
These cookies may either be permanent or temporary. This means that the cookie stays on your hard drive until you delete it. You can delete our cookie at any time by following the instructions contained in your browser’s help file, or by contacting that company providing your browser’s technical support. Desk Yogi does not use cookies to store information such as credit card numbers or any other sensitive information.
Desk Yogi may use cookies to deliver content specific to your interests, to save your password so you don’t have to re-enter it each time you visit our site, or for other purposes. Desk Yogi uses the following types of cookies:
- Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services.
- Security: cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
- Functional: cookies that store functional settings.
- Session State: cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities may break or be unavailable.
You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.
Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.
3.2 Analytics
We use third-party browser and mobile analytics services like Google Analytics and Intercom on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.
4.0 What We Use Your Data For
We use your data to do things like provide our Services, communicate with you, troubleshoot issues, secure against fraud and abuse, improve and update our Services, analyze how people use our Services, serve personalized advertising, and as required by law or necessary for safety and integrity.
Personal information.
We may use your personal information for the purposes described in this Policy and/or privacy notice for specific services. Such purposes include, but are not limited to:
- Providing our products and services to users, including the display of customized content and advertising;
- Sharing information to our business partners who perform core services (such as hosting, billing, data storage, security, and reporting services) related to the operation of the Website and Service;
- Verifying your identity;
- Following up with transactions initiated on the Website;
- Auditing, research and analysis in order to maintain, protect and improve our services;
- Ensuring the technical functioning of our network; and
- Developing new services.
Activity Information.
In order to provide the best possible services and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Service, including information about users accessing the Website such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time. By using the Service, you consent to our retaining all of your Activity Information.
IP Address.
An Internet Protocol (IP) address is a number that’s automatically assigned to your computer whenever you’re surfing the Web. We may retain your IP address in order to help us diagnose problems with our servers, to administer our Website, to help identify you, to gather broad anonymous demographic information (such as the number of visitors from a geographic area), to enforce compliance with the Website terms and conditions, or otherwise in order to protect our services, sites, customers, or others.
Log information.
When you use the Service, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, IP address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
User communications.
When you send email or other communication to Desk Yogi, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
Affiliated sites.
We offer some of our services in connection with other websites. Personal information that you provide to those websites may be sent to Desk Yogi in order to deliver the Service. We process such information in accordance with this Policy. The affiliated websites may have different privacy practices and we encourage you to read their privacy policies.
Links.
Desk Yogi may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our Website.
Other websites.
This Policy applies to websites and services that are owned and operated by Desk Yogi. We do not exercise control over the websites displayed as search results or links from within our various services. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you.
5. User-Generated Content
Subject to Desk Yogi’s adherence with the privacy settings you select within the Desk Yogi Platform, you hereby grant to Desk Yogi a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license, with the right to sublicense, to reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, and otherwise use and commercially exploit any text, photographs or other data and information you submit to Desk Yogi (collectively, “User Generated Content”) in any media now existing or hereafter developed, including without limitation on websites, in audio format, and in any print media format. “User Generated Content” includes but is not limited to content posted on message board posts, blogs, journals, and user comments. Subject to Desk Yogi’s adherence to the privacy settings you select within your Desk Yogi Account Settings, you hereby waive any rights of publicity and privacy with respect to the User Generated Content and any other legal or moral rights that might preclude Desk Yogi’s use of the User Generated Content or require your permission for Desk Yogi to use the User Generated Content. You agree not to assert any claim, whether based on tort, contract, or other legal theory, against Desk Yogi or its sublicensees relating to Desk Yogi’s or its sublicensees’ use of the User Generated Content in accordance with your privacy settings, and you hereby release Desk Yogi and its sublicensees from any such claims. You represent that your User Generated Content: (1) will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights; (2) will not violate any law, statute, ordinance or regulation; (3) will not be obscene or contain pornography; (4) will not contain any viruses, worms, time bombs or other computer programming code that is intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or information; (5) will not violate any third party’s rights of publicity or privacy; and (6) will not be defamatory, unlawfully threatening or harassing, harmful to minors in any way, or otherwise offensive or inappropriate. You are responsible for complying with all laws applicable to your User Generated Content.
6. What Does Desk Yogi Do With The Collected Information?
Personal information.
Desk Yogi processes personal information on its servers in the United States of America and in other countries. In some cases, we process personal information on a server outside your own country. We provide personal and non-personal information to our subsidiaries, affiliated companies or other trusted third parties or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such personal information based on our instructions and in compliance with the appropriate confidentiality and security measures.
We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (1) conform to the edicts of the law or comply with legal process served on Desk Yogi or its parent company, subsidiaries, or affiliates, (2) protect and defend the rights or property of Desk Yogi or the users of the Website, or (3) act under exigent circumstances to protect the safety of the public or users of the Website.
7. Security
We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to contact us if you suspect any unauthorized access to your account.
Desk Yogi takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Desk Yogi, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact [email protected] with any concerns.
8. Your Rights
You have certain rights around the use of your data, including the ability to opt out of promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account from within our Services, and can also contact us for individual rights requests about your personal data. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.
Choices for personal information.
When you sign up for the Service, we ask you to provide personal information. If we use this information in a manner different than those described in this Policy and/or in the specific service notices, then we will ask for your consent prior to such use.
If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, and you decline, Desk Yogi may not be able to provide its Service to you.
You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.
- To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
- The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.
- To opt out of allowing Google Analytics to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on
Maintenance of personal information.
You can access your information contained in Desk Yogi’s database by contacting us. If you believe any of your information is incorrect or needs updating, contact us at [email protected]
. Desk Yogi will use reasonable efforts to correct your information and our records upon verification of the requested change. If you no longer wish to receive email notifications from Desk Yogi, please let us know by contacting us In the text of your email, specify which notifications you no longer wish to receive and provide your exact name, email address and/or address so that we can do our best to ensure that you stop receiving the notifications that you no longer wish to receive. After such a request is received, Desk Yogi will use reasonable efforts to refrain from including you when sending such notifications to Desk Yogi’s visitors/users/customers.
We do not currently maintain any procedures for you to review the information that we collect about you.
Retention of personal information.
When you close or de-activate your account or if your account is otherwise terminated, we have the right, but not the obligation, to store your personal information, settings, saved and completed classes, and teachers you have followed.
Information Security. We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
We restrict access to personal information to Desk Yogi employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
However, please note that no data transmission over the Internet can be guaranteed to be 100% secure, so while Desk Yogi strives to protect your information, Desk Yogi cannot ensure or warrant the security of any information that you voluntarily give to Desk Yogi.
Accessing and updating personal information.
When you use the Service, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
9. Our Policy Concerning Children
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.
Parents who believe that Desk Yogi may have collected personal data from a child under those ages can submit a request that it be removed to [email protected]
10. Jurisdiction-Specific Rules
10.1 Users in California
If you live in California, you have certain rights to request information. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.
If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to [email protected] and include your mailing address, state of residence, and email address.
Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.
10.2 Users Outside of the U.S.
Desk Yogi LLC is headquartered in California, and in order to provide the Services to you we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas.
That data is also processed outside of Switzerland and the EEA by our staff, our service providers, including to process transactions, facilitate payments, and provide support services as described above. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Desk Yogi and its processors.
11. Website Areas Beyond Desk Yogi’s Control
Third party links, co-brand relationships and public forums.
In an attempt to provide increased value to our visitors, Desk Yogi may choose various third party websites to link to, link from, and frame within, the Website. Desk Yogi also may participate in co-branding and other relationships to offer e-commerce and other services and features to its users. However, even if the third party is affiliated with Desk Yogi, we have no control over these linked sites, each of who have separate privacy and data collection practices independent of Desk Yogi. We have no responsibility or liability for these independent policies or actions, and are not responsible for the privacy practices or the content of any such web sites. Please make sure you are comfortable with the privacy practices of every site you visit before providing the site with your personal information. These linked sites are only for your convenience and you therefore access them at your own risk.
We also may make community features available to you on the website, such as challenges and leaderboards, sharing of content and achievements, chat rooms, forums and message boards. Please remember that we cannot control the information that is shared by members and that anything you voluntarily provide in any public area of the Internet will be publicly available to other visitors on that web site and potentially to other third parties. Thus, please note that you should always exercise caution when deciding to publicly disclose any of your personal information in these and similar areas.
12. Enforcement
Desk Yogi regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Desk Yogi’s treatment of personal information by contacting us at [email protected] When we receive formal written complaints at this address, it is Desk Yogi’s policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Desk Yogi and an individual.
13. Changes To This Policy
Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this Privacy Policy in an archive for your review.
14. Desk Yogi Terms and Conditions of Use
A complete statement of our Terms and Conditions of Use can be found here Desk Yogi’s Terms and Conditions of Use are expressly incorporated into this Policy by this reference.
